Communicating Effectively

Communication

Communication is defined as:

http://www.merriam-webster.com/dictionary/communication

It is important to understand the underlying meaning of communication and its importance. Factors such as the audience and communication environment can have a positive or negative effect on the perception of the message being sent.  The sender of the message must also consider timing of the message being sent. For example, I have worked on projects where I have received pertinent information the day before a holiday break. This is why timing is so important. How much of that information was retained? My guess is none!

The richest communication medium in my perspective is in-person/ face-to-face. You are able to receive real time feedback and interaction. It is important to exercise and embrace the stakeholders preferred type of communication style. A key element that Dr. Stolovich pointed out to avoid is ambiguity.  Make sure the communication being sent is clear, concise, and effective.

References:
Laureate Education, Inc. (Producer). (2012). Communicating with Stakeholders. Baltimore, MD: Author.

Selecting Distance Learning Technologies

 

Asynchronous Training

 

Training Scenario:

A biomedical company is in need of implementing a series of safety training models. The standalone modules must illustrate best practices regarding how to safely operate the equipment.  The modules should contain step by step processes and be available to all end-users. Employees should also be able to engaged and demonstrate their learning. 

Learning Technologies

There are a plethora of learning technologies that can assist with this type of scenario. The technologies that I think would be beneficial are a learning management system (LMS) and web based courses.  Even though both of these technologies can be used simultaneously, web-based courses can be delivered without a virtual learning environment. The LMS would address the  need for housing the course models, modules being available, and for learning demonstrations. By developing web-based courses and storing them in the LMS, users are able to access the courses on-demand. Supervisors and other personnel are able to track completion of the modules. Using software such as Adobe Captivate and Articulate allows for the courses to be developed, maintained, and published within a short period of time.  Both of the technologies mentioned would be essential aspects for this training scenario. 

Sources:
http://www.astd.org/~/media/Files/Publications/LMS_fieldguide_20091
http://hal.archives-ouvertes.fr/docs/00/69/20/67/PDF/Watson-2007.pdf
 http://www.starkstate.edu/estarkstate/what-web-course

Learning from a Project

Post Mortem Analysis

There are many critical factors that are contributors to the success of a project. In my opinion, the most critical element to the success of the project is COMMUNICATION.

In order for a project to start is a communication catalyst must take place. This can in the form of a key-off meeting which usually is the starting point. During this time the project manager, stakeholders, management, and project team receive pertinent information about the project. Key activities that take place during this time include:

• Overview of the project
• Project Plan
• Deliverables
• Work breakdown structure
• Communication Channels

These are just a view tops that will more than likely be covered during this initial phase of the project.  This type of meeting/information is essential to the success of the project. Weekly or bi-weekly status meetings are usual for the project team because it helps to keep everyone abreast on the project details.

PLANNING

Planning is also another crucial element to project success. A thorough project plan needs to be developed. In my recent project, a minimal focus has been placed on  work break down structures. We are usually provided with the task that we are assigned and the target due date. This is why planning needs to take place during the beginning of the project. This allows for everyone involved on the project to be accountable for key activities and milestones.

Defining Distance Learning

 

From previous experience, distance learning has been beneficial in both my undergraduate and graduate pursuits. It allows flexibility for work and personal life. For a person that has not had experience with distance learning it can be overwhelming to them because you are solely responsible for receiving all pertinent information. There are certain courses that I would not take in a distance learning setting such as anything relating to math. Interactivity is also an engaging component that can be incorporated into distance learning courses.   

Distance learning is popular in my career industry and often is considered to be e-learning. I work for a company that has a global workforce with employees spread throughout the world and it is challenging to deliver training in this type of environment.   I am currently working with the human resource department to start our distance learning program.

“Distance education is defined as an institution based formal education where the learning group of separated, and where interactive telecommunications systems are used to connect learners, resources, and instructors (Simonson, Smaldino, Albright, & Zvacek, 2012).” Distance learning is an evolving approach to education and training. During my undergraduate career, I had to opportunity to participate in traditional classroom lectures and online lectures as well.

        Continuing, distance learning will continue to evolve as technology and demand for it increases. There are new effective and efficient methods that allow for distance learning to be delivered on demand. The concept of on demand is becoming widely used and needed in life. For example, even cable companies offer on demand television program that gives viewers access to shows whenever they would like to view them.  This could serve the same purpose for education and training.

 

This mind map illustrated concepts that I think help to evolve the definition of distance education. The bigger branches include separation, telecommunication systems, institution based, and interactivity. 

 

References:

Simonson, M., Smaldino, S., Albright, M., & Zvacek, S. (2012). Teaching and learning at a distance: Foundations of distance education (5th ed.) Boston, MA: Pearson.