Communication
Communication is defined as:
It is important to understand the underlying meaning of communication and its importance. Factors such as the audience and communication environment can have a positive or negative effect on the perception of the message being sent. The sender of the message must also consider timing of the message being sent. For example, I have worked on projects where I have received pertinent information the day before a holiday break. This is why timing is so important. How much of that information was retained? My guess is none!
The richest communication medium in my perspective is in-person/ face-to-face. You are able to receive real time feedback and interaction. It is important to exercise and embrace the stakeholders preferred type of communication style. A key element that Dr. Stolovich pointed out to avoid is ambiguity. Make sure the communication being sent is clear, concise, and effective.
References:
Laureate Education, Inc. (Producer). (2012). Communicating with Stakeholders. Baltimore, MD: Author.
Brittany your posting provided some good insight for face-to-face, such as immediate feedback and interaction between the receiver and sender. I may have to take that in consideration. In my organization, I truly prefer email because that gives me a tracking receipt that I sent it. It does not mean the receiver received it or read it though.
ReplyDelete~Chuck~
Hi Brittany,
ReplyDeleteAfter reading your post, the first question that came to mind was the topic of our blog assignment. Specifically, how did you interpret each method of communication? I realize that you believe face-to-face communication is most effective, but how did you respond to the content with the other two communication methods?
When I went through the exercise, I realized that my own cultural differences also played a role in how I interpreted the intentions and motivations of the sender of the message. I think that this was a valuable activity to go through, as it made me think about how I communicate with others and the importance of choosing the appropriate communication method when delivering information (especially with cross-cultural communication).
Ryan